配送ポリシー

Last updated: November 3, 2026

Where we ship

We ship to all 50 US states, including Alaska and Hawaii. We do not currently ship to US territories or internationally. Orders with a freight-forwarding address are shipped at the customer's risk.

Processing time

Orders are processed within 1 to 2 business days. Because each device is programmed to your hearing profile by a licensed audiologist, programming may add one business day. Orders placed after 2pm ET begin processing the next business day.

Delivery estimates

• Standard (free): 3 to 5 business days after processing.
• Expedited: 2 business days after processing, calculated at checkout.

Estimates are business days and exclude weekends and federal holidays. Carrier delays, weather and peak season can extend delivery.

Shipping cost

Standard shipping is free on every US order. There is no minimum order value. Expedited shipping is priced at checkout.

Tracking

You receive a tracking link by email as soon as the label is created. Tracking can take up to 24 hours to show movement.

Lost, delayed or damaged shipments

If tracking has not moved for 5 business days, email orders@techmi.com and we open a carrier trace. If a parcel arrives damaged, send photos within 7 days of delivery and we ship a replacement at our cost.

Incorrect addresses

Please check your address before ordering. If a parcel is returned as undeliverable, we contact you to confirm a corrected address and reship; a second shipping charge may apply. Address changes are only possible before the order ships.

Sales tax

Sales tax is calculated at checkout based on the shipping address and applicable state and local rates.

Contact

Techmi Hearing Inc., Wilmington, Delaware, United States. Email: orders@techmi.com.